Kate writes: My life is so much better because of MBOs, and I use them so much that sometimes I forget what life used to be like before I knew about them. It’s just part of my routine now to request an MBO if something isn’t quite going my way. Just this morning, I was trying to fill out a form online, and it was giving me a lot of trouble. I requested an MBO, and what do you know, everything went just fine from there. Yay!

In April of this year, I developed a really bad ear infection, and I could not figure out what was causing it nor what to do about it. Plus, I had not yet established a new doctorin my area, so I only really had urgent care or the ER as options.